Products
Company
Annual report 2026
The State of ServiceNow Development 2026
What 50 ServiceNow platforms reveal about how they’re built, broken, and governed.
Annual report 2026
The State of ServiceNow Development 2026
What 50 ServiceNow platforms reveal about how they’re built, broken, and governed.
Annual report 2026
The State of ServiceNow Development 2026
What 50 ServiceNow platforms reveal about how they’re built, broken, and governed.
What you’ll get
What you’ll get
Free · 23 pages · Instant PDF
The 20 most common ServiceNow mistakes, ranked
Benchmarks to compare your own platform
Ten actions and five metrics for your board
90%
of ServiceNow platforms carry the same five mistakes. Is yours one of them?
Unindexed coalesce fields, hard-coded sys_ids, and three more. All ranked in the report.
35% fixed
The median share of findings closed in a year. The best teams close more than 80%.
9x the risk
Portal Widgets carry nine times the average defect density. Know where to look first.
26% build AI
Customers already building AI elements on ServiceNow. Half of large estates do.
90%
of ServiceNow platforms carry the same five mistakes. Is yours one of them?
Unindexed coalesce fields, hard-coded sys_ids, and three more. All ranked in the report.
35% fixed
The median share of findings closed in a year. The best teams close more than 80%.
9x the risk
Portal Widgets carry nine times the average defect density. Know where to look first.
26% build AI
Customers already building AI elements on ServiceNow. Half of large estates do.
90%
of ServiceNow platforms carry the same five mistakes. Is yours one of them?
Unindexed coalesce fields, hard-coded sys_ids, and three more. All ranked in the report.
35% fixed
The median share of findings closed in a year. The best teams close more than 80%.
9x the risk
Portal Widgets carry nine times the average defect density. Know where to look first.
26% build AI
Customers already building AI elements on ServiceNow. Half of large estates do.
Get the full picture
Free, 23 pages, yours in under a minute.
Get the full picture
Free, 23 pages, yours in under a minute.
Get the full picture
Free, 23 pages, yours in under a minute.